Terms of service

Last Updated: 16 December 2025

Terms of Service

These Terms of Service govern your use of the Meloni Noir website, operated by Safido LTD ("we," "us," or "our"). By accessing or using our Site, you agree to be bound by these terms. If you do not agree, please do not use our Site.

Acceptance of Terms

By accessing and using our Site, you confirm that you agree to comply with these Terms of Service. We reserve the right to modify these terms at any time. Continued use of the Site after any changes constitutes your acceptance of the updated terms.

License to Use Our Site

Subject to your compliance with these Terms, we grant you a revocable, non-exclusive, non-transferable licence to access and use our Site for personal, non-commercial purposes only.

Definitions

  • Cookie: A small amount of data generated by a website and saved by your web browser, used to identify your browser, provide analytics, and remember preferences such as language or login information.
  • Company: When these Terms refer to "Company," "we," "us," or "our," this means Meloni Noir, operated by Safido LTD, 71-75 Shelton Street, Covent Garden, London, United Kingdom.
  • Country: The United Kingdom, where Meloni Noir is based.
  • Device: Any internet-connected device such as a phone, tablet, or computer used to access the Site.
  • Service: The products and services provided by Meloni Noir through this website.
  • Third-Party Service: External providers used to support our operations, such as payment processors and shipping carriers.
  • Website: The Meloni Noir website, accessible at https://meloninoir.com/.
  • You: A person or entity accessing or using the Meloni Noir website.

User Responsibilities

You agree to:

  • Provide accurate, current, and complete information when creating an account.
  • Use the Site only for lawful purposes and in accordance with these Terms.
  • Not attempt to gain unauthorised access to our systems or disrupt the operation of the Site.

Prohibited Activities

While using the Site, you must not:

  • Engage in fraudulent, abusive, or harmful activities.
  • Transmit malicious software or viruses.
  • Use the Site for unauthorised commercial purposes or in any way that violates applicable laws.

Information We Collect

We may collect personal information when you create an account, place an order, subscribe to our newsletter, or contact customer service. This includes:

  • Personal Identification Information: Name, email address, mailing address, and phone number.
  • Payment Information: Payment details are processed securely through third-party payment processors and are not stored on our servers.
  • Non-Personal Information: Browser type, device type, IP address, pages visited, and time spent on the Site.

For full details on how we handle your data, please refer to our Privacy Policy.

Returns and Refunds

If you are not satisfied with your purchase, please refer to our Return & Refund Policy for full details on eligibility, return instructions, and refund processing times.

Limitation of Liability

To the fullest extent permitted by law, Meloni Noir shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Site or any products purchased through it, including but not limited to loss of profit, loss of data, or interruption of business.

Indemnification

You agree to indemnify and hold harmless Meloni Noir, its affiliates, officers, employees, and agents from any claims, losses, liabilities, damages, or expenses (including reasonable legal fees) arising from your use of the Site, your breach of these Terms, or any violation of applicable law.

Your Suggestions

Any feedback, comments, or suggestions you provide to Meloni Noir regarding the website become the sole property of Meloni Noir. We may use, modify, or publish such suggestions for any purpose without compensation to you.

Links to Other Websites

Our Site may contain links to external websites not operated by Meloni Noir. We are not responsible for the content or accuracy of those websites. When visiting a third-party website, you are subject to their own terms and privacy policies.

Cookies

Meloni Noir uses cookies to identify areas of our website that you have visited and to enhance the performance and functionality of the Site. Cookies are small pieces of data stored on your device by your web browser. Most browsers can be configured to disable cookies, though doing so may affect certain features of the Site. We do not store personally identifiable information in cookies.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review these Terms periodically.

Contact Information

  • Company Name: Safido LTD
  • Company Number: 14327694
  • Business Name: Meloni Noir
  • Business Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom
  • Email: support@meloninoir.com
  • Phone: +447474795626
  • Business Hours: Monday–Saturday, 09:00–18:00 (GMT)